Electronic Communications Consent (E-Consent)

By using crunchassistance.com and submitting your information, you consent to receive all communications, disclosures, agreements, and notices ("Communications") from Crunch Assistance LLC and its participating lenders and marketing partners in electronic form, in accordance with the federal Electronic Signatures in Global and National Commerce Act (E-SIGN).

Scope of consent

Electronic Communications may be delivered to you by email, posted on the Site, sent via SMS/MMS, or made available through a secure web portal. They may include privacy notices, loan disclosures, account statements, tax forms, and required regulatory notices.

Hardware & software you'll need

• A computer or mobile device with internet access
• A current version of a major web browser (Chrome, Safari, Firefox, Edge)
• A valid email address you regularly check
• Software to view PDF documents (e.g., Adobe Reader)
• Storage space on your device to save or print documents

Paper copies

You may request a paper copy of any electronic Communication by emailing support@crunchassistance.com. A reasonable fee may apply.

Withdrawing consent

You may withdraw your consent to receive electronic Communications at any time by emailing us with the subject "Withdraw E-Consent." Withdrawal will not affect Communications already delivered electronically and may end your eligibility to use parts of the service.

Updating your information

It is your responsibility to keep your email address and phone number current with us. Email support@crunchassistance.com with any updates.